8 Questions to Ask Your Roofing Specialist in Melbourne

Roofs are a vital component of the houses, offering protection from environmental elements and security from the outside world. Improperly installed or repaired roofs can lead to minor to severe property damage. So, hiring the right roofers Melbourne to conduct professional repairs, replacements, or installations is essential. 

You may also be interested in reading about emergency roof repairs in Hawthorn and Hawthorn East .

But the thing is, how do you choose a qualified roofing contractor from so many options available? How can a person know he or she makes the right choice before assigning the roofing project? After all, anything can go wrong with roof installation or repair, causing more issues if you choose an unreliable roofer. 

The best thing you can do to hire the right contractor is to schedule a conversation with him to get more details about his skill level, techniques, processes, and guaranteed deliverables. 

This article enlists a few critical questions you should ask the roofing contractor before signing the roof installation, repair, or replacement contract. 

What is the official name and physical address of your company?

If the shortlisted roofing company uses a Post Office box, you should ask for the physical location. It can be a matter of concern if the company doesn’t have a physical location, and it’s better to move to another company. 

In addition, ask the company for its official name and address and enter them into any trusted online databases. It will help you know if the company is registered and look for potential red flags. 

Why should you be assigned the roofing project?

This question will act as an invitation to the roofing company to give their best sales pitch to you. 

You should carefully listen to its response as it may answer many questions. A business with clear goals and work procedures can give you a prompt answer. 

The company can easily articulate the reasons it should earn your roofing project. In addition, the company’s sales pitch will help you analyse whether roofers Melbourne believes in the value of their service. 

How long have you been in the business?

It is information that can be easily verified and should be easy for the roofing companies to answer. The company’s representative should be able to quickly say, for example, ‘since 1999,’ or ‘for ten years in X location,’ etc. 

In addition, check this specific detail on the company’s official website for cross-verification.  

Is your company licensed and insured?

The license is the permission the state or municipality issues to let roofers Melbourne do the roofing business legally. And insurance is the policy that can protect the roofing company from financial liability. A reputable roofer will always carry a valid license and insurance policy. 

It will help if you ask the roofers to prove they carry a license and insurance. If the company fails to provide the proof, you shouldn’t do business with them as there could be an inherent risk. 

What if the company is not actually in the roofing business? What if the roofing company is not insured and sues you as the property owner if the roofer falls from the roof when working? 

There are many ways things can go wrong for you. The most helpful way to protect yourself is to work with a roofing company with valid licenses and insurance. 

Do you provide written estimates?

No homeowner will want any costly surprise when paying the bill. Therefore, it’s better to ask the roofers for a written price estimate before assigning the roofing project. A professional roofing company will not hesitate to provide fair estimates. 

Such companies usually consider the labour, materials, and anything else that might arise during the job when drafting the estimates. 

You can help improve the accuracy of your estimate by defining your needs, taking photos of roof damage, writing down the roof’s size, and listing down preferred roofing materials. 

What materials do you plan to install on the roof?

Before asking this question, make sure you know the different types of roofing materials and their differences based on the high-end and low-end of the price spectrum. 

For instance, if you want to install terracotta roof tiles Wunderlich, you should know the different grades of qualities available and their features.

Once you do your homework, ask the roofers what roofing materials they plan to use. A reliable roofer will always use high-quality roofing materials according to your requirements. They will provide all the details with a fair market price of the roofing materials suitable for your roof. 

Do you offer a warranty for your work?

Professional roofers usually offer a warranty for a year, but some roofing companies also provide more extended warranties. The manufacturer is generally responsible for the roofing materials and roofers for their work. 

Remember that these two are separate warranties, and you should ask the shortlisted roofing company for the coverage and length of each warranty. In addition, ask the roofer whether an extended warranty will increase the overall cost of your estimate. 

Do you hire roofing subcontractors?

Ask the roofing company whether they outsource some parts or the entire job to the team of roofing subcontractors. If yes, you should know whether these subcontractors are licensed and  insured. 

It will help if you ask for their company’s full name and physical address to cross-verify with trusted online companies-related databases to find potential red flags. A trustworthy roofing company will let you know the tasks they outsource to the subcontractors and why.  

Concluding Words

When you look forward to putting up a new roof or repairing or replacing the old one, you want to ensure that you are working with the right roofing company. The above-discussed questions will help you choose reliable roofers who will not rip you off or leave you with a poorly done job. 

Additionally, they will be experienced in working with the terracotta roof tiles Wunderlich as your preferred roofing material. As a bonus point, a professional roofing company can always help you pull the needed permits.