Virtual urgent care is a new way of providing medical care that eliminates the need to leave your home. It’s a convenient and innovative way of getting treatment when you don’t have the time or resources to visit a doctor in-person. It’s becoming increasingly popular as more people realize how beneficial it can be to their health and well-being. In this blog post, we’ll discuss what virtual urgent care is, its benefits, and how you can use it for yourself. By the end, you will have a better understanding of this revolutionary form of healthcare and why it may be beneficial for you.

What is Virtual Urgent Care?

Virtual urgent care is a type of telemedicine that allows patients to receive treatment for minor illnesses and injuries from the comfort of their own homes. A virtual urgent care visit can be conducted over the phone or via video chat, and a licensed healthcare provider will be able to diagnose and treat your condition. In most cases, virtual urgent care is much cheaper than an in-person visit to an urgent care facility, and it can often be completed in a shorter time frame.

The Benefits of Virtual Urgent Care

Virtual urgent care can provide many benefits for patients, including convenience, lower costs, and improved access to care.


Virtual urgent care allows patients to receive care from the comfort of their own home. They can avoid travel time and expenses, as well as waiting in a traditional doctor’s office or urgent care center.

Lower Costs:

Virtual urgent care can often be more affordable than traditional in-person care. This is because virtual visits generally have lower overhead costs associated with them. In addition, some insurance companies are beginning to offer discounts for virtual care.

Improved Access to Care:

Virtual urgent care can improve access to care for patients who live in remote areas or who have difficulty traveling to a traditional doctor’s office or urgent care center. Virtual visits also offer a convenient option for busy people who may not be able to take time off work or away from their family to see a doctor in person.

How to Use Virtual Urgent Care

When you need urgent care, but can’t get to a doctor or an urgent care center, virtual urgent care may be the answer. With virtual urgent care, you can receive the same high-quality care from the comfort of your own home.

Here’s how it works:

1. You sign up for a virtual urgent care service like Lackey Clinic.

2. When you have a non-emergency medical issue, you can log in to the Lackey Clinic app and request a consultation with a provider.

3. A provider will call you within minutes and conduct a video visit, during which they will diagnose and treat your condition.

4. If you need medication, the provider will send it to your pharmacy of choice.

5. You pay for the visit through your insurance or directly to the provider, depending on your plan.

Virtual urgent care is convenient, affordable, and available when you need it most. So if you’re looking for an alternative to traditional urgent care, give virtual urgent care a try!

The Different Types of Virtual Urgent Care

There are three different types of virtual urgent care: video visit, chat visit, and email visit.

Video visits allow you to see and speak with a doctor or nurse using your phone, tablet, or computer. You can use video visits for many urgent care needs such as colds, flu, allergies, and pink eye.

Chat visits are like email visits, but with a real-time conversation. A care team member will ask you questions about your symptoms and concerns just like they would if you were on the phone or in person. Chat visits are best for urgent care needs that are not time-sensitive, such as prescription refills and follow up appointments.

Email visits are when you send an email to a doctor or nurse with your symptoms and concerns. They will respond back with diagnosis and treatment options within one business day. Email visits are best for non-urgent issues such as sinus infections and rashes.

The Cost of Virtual Urgent Care

Virtual urgent care is a growing field that offers many benefits to patients and providers alike. However, as with any new technology, there are costs associated with virtual urgent care that must be considered.

One of the biggest cost considerations for virtual urgent care is the price of the hardware and software required to set up and maintain a virtual clinic. While the initial investment can be significant, the long-term costs are often much lower than traditional brick-and-mortar urgent care centers. In addition, virtual urgent care requires less staff, which further reduces operating costs.

Another cost consideration for virtual urgent care is marketing. Because virtual clinics are still relatively new, they often have to work harder to get the word out about their services. This can add to the bottom line, but it is important to remember that marketing expenses should decrease over time as awareness of virtual clinics grows.

Finally, providers must consider the cost of malpractice insurance when offering virtual urgent care. As with any healthcare service, there is always a risk of liability if something goes wrong. By carrying appropriate insurance, providers can protect themselves and their business in the event of a lawsuit.

While there are certainly costs associated with setting up and running a virtual urgent care center, many of these costs are one-time expenses or will decrease over time. When compared to traditional urgent care centers, virtual clinics often offer a more cost-effective solution for both patients and providers.