Yahoo email is the best email service provider when it comes to services like managing and receiving emails. But sometimes, you might face difficulty in receiving the emails on your Yahoo account. This issue can be because of several reasons, and you need a proper method to resolve the issue. If facing Yahoo mail not receiving email problem, then the first step is to find the exact cause for such matter.

Why is Yahoo Email Not Receiving Emails? 

If you are facing the issue of why is Yahoo mail not receiving emails, then you should check the following reasons that might create a problem for you:-

  • Check The Filter Settings 

Yahoo users face several issues due to email filters activated on the account. Due to such issues, your emails can directly forward to the spam folder, trash, instead of going to the inbox. So, before applying any method, you need to check the filter settings so that your emails can directly move to your inbox.

  • Improper Authentication Type 

There are several authentication protocols such as TSL for outgoing emails and SSL for incoming emails may lead to making Yahoo account unable to receive the emails. You must ensure that the protocols are authenticated and if you encounter an issue, resolve it quickly.

  • Unable To Connect Server Address 

You might face issues related to the server that might lead to not receiving the emails on account via a third-party application.

These are some of the major reasons why you face the issue of Yahoo mail not receiving emails. Now, when you know the cause of the problem, know jump onto how to fix it.

Fixing The Issue of Yahoo Mail Not Receiving Emails

One of the most common issue people encounters while using Yahoo mail is not receiving emails that leads to users not accepting emails from other users. To resolve the issue, here are some quick fixes.

Method 1: Check the Email Filters 

If you are not receiving Yahoo emails, then check the spam or trash folders. Sometimes, your emails might be present in these folders. If your emails are in these folders, then the issue is related to the filter settings. In such a scenario, you should change the email filter settings.

  • Start by opening the Yahoo email account.
  • Next, go to setting icons and choose more settings.
  • Select filters.
  • If there is any activated filter, then click on it and delete it. After removing the email filters, your emails will come directly to the inbox.

Method 2: Remove Browser Cookies and Cache

Unable to receive an email on Yahoo account, it might be because of an issue with the browser. If you face a browser issue, then you need to clear the browser’s cookies and cache. The browser cookies and cache might prevent server connection and create problems like not receiving emails. While using the Chrome browser, check out the below-mentioned steps to fix it.

  • First of all, on your system, open the Chrome browser.
  • On the top right corner, tap in three vertical dots.
  • Next, from the context menu, select the more tools option.
  • Tap on Clear browsing data.
  • If there is any cache or other website data, you need to remove it from the browser.
  • Choose the clear data option and close the browser.

After completing the above mentioned steps, you need to re-launch the browser and check if the issue of Yahoo mail not receiving emails is resolved or not.

There are numerous methods available to fix the issue of Yahoo mail not receiving emails. You can also update the Yahoo mail because if it is outdated, it might cause a problem. 

What To Do If Yahoo mail not Receiving Emails From Facebook?

If Yahoo mail not receiving emails from Facebook, it might be because of a notification issue with device settings or apps. It is a temporary issue and can be resolved by following simple steps.

  1. To correct or resolve the email notification, you need to go to the email notification settings and check whether the settings it turned on or off, and if it’s off, then turn it on.
  2. Now, check the email filters as it might be a possibility that because of email filters, the Facebook emails are going to the spam folder. 
  3. Also, check the server settings like IMP or SMTP.
  4. If nothing works, then you might go to Yahoo’s official account to check if you can find a quick fix to resolve the issue.

These are some of the steps that will help to resolve the error. These same methods will work perfectly well for Yahoo mail not receiving email for Gmail, Instagram, or Outlook.

Yahoo mail not Receiving Outlook Emails 

If you encounter an issue like Yahoo mail not receiving Outlook email, you need to make sure that your modem and router are connected properly. It is the first piece of advice because you might not be receiving the emails because of a lack of connection.

Now, check that MS Outlook is configured with the IMAP or POP settings. It also ensures that ports are not blocked due to antivirus programs or firewalls installed on laptops/computers.


In this guide, you will get all the information related to the cause of Yahoo mail not receiving emails and ways to fix the issue. So, go through the guide properly to know how to resolve the issue.